This list of prohibited and restricted content is not exhaustive, and is intended only as a guide. 


Chooice reserves the right to determine what items can or cannot be listed on our site at any time. We may remove items that are not listed below if we decide they are offensive, in breach of our terms of use, or are in any other way a risk that we're not prepared to take.


Chooice reserves the right to request that sellers provide additional information or take other steps to meet compliance obligations. Failure to comply with this policy or our requests may result in a variety of consequences, including, but not limited to, removal of product listings, your payment being forfeited or your removal from Chooice (or any part of it). 


We reserve the right to decline, approve or remove any product listing or store for any reason at any time, at our sole discretion, without notice or liability.


Chooice reserves its right to change this policy at any time. Unless stated otherwise, any change takes effect immediately. You are responsible for ensuring you are familiar with the latest policy. By using Chooice after this policy has been updated, you agree to be bound by the changed policy. 


Appealing our decision


If your product listing or store has been suspended or removed for violating our policies and you feel it was a mistake, you can request a review by contacting us on support@chooice.co.nz


Report a listing


If you see something on Chooice that appears to violate this policy, you can report it to us by contacting support@chooice.co.nz


This Policy was last updated on 29/09/21


Buying or selling of the following is prohibited on Chooice:


Policy

Example

Chooice.co.nz

Chooice Facebook Group

Used or second-hand 

Listings may not promote the buying or selling of products that are used or are not brand new.

Second-hand or used goods that have not been upcycled to create a new or original product

Upcycled jewellery, furniture or clothing that is a new or original product

✓ 

✓ 

Alibaba, Aliexpress, Wish

Listings may not promote the buying or selling of products from Alibaba, Aliexpress, Ebay.

Product purchased from Alibaba, Aliexpress, Wish etc and sold as is with little to no change

Product purchased from Alibaba, Aliexpress, Wish etc and used to form a new or original product (e.g studs for earrings, clasps for necklaces)

✓ 

✓ 

Adult Content

Content may not promote the buying, selling or use of adult products.


Products such as penis shaped soaps or chocolates, which do not focus on sexual pleasure or sexual enhancement

✓ 

✓ 

Non-pornographic nude photography or products

✓ 

✓ 

Abstracted or cartoonish depictions, within reason

✓ 

✓ 

Sex toys

Sexual enhancement products

Sexually oriented adult products such as pornography, or used or worn underwear

Products that explicitly describe or display sex acts, sex organs, or other erotic behaviour for the sole purpose of sexual arousal or stimulation 

Animals

Listings may not promote the buying or selling of animals. 

Animal cages, coups or houses

✓ 

✓ 

Products for animal use such as toys, collars etc

✓ 

✓ 

Leather goods

✓ 

✓ 

Fur sourced from a New Zealand domestic species (like possum or rabbit)

✓ 

✓ 

Medicines and medical devices for animals

Veterinary or animal services 

✓ 

Any product or part originating from dogs, cats, or endangered or threatened animals such as leather, skin, hide, fur, wool or hair

Animal parts, including, but not limited to, bone, teeth, horn, ivory, taxidermy, organs, external limbs, secretions or carcasses

Products from animals intended for consumption, such as raw fish, meat or eggs

Live animals and livestock

Pets or domesticated animals

Hazardous goods and materials

Listings may not promote the buying or selling of hazardous materials and substances.

Chemical pesticides and insecticides

Asbestos, cyanide, chloroform and carbon tetrachloride

Corrosive substances

Flammable and combustible substances and products

Ingestible supplements

Listings may not promote the buying or selling of prohibited ingestible supplements.


Listings for supplements for human use must comply with the Dietary Supplements Regulations 1985.


Collagen

✓ 

✓ 

Herbal extracts or oils

✓ 

✓ 

Vitamins

✓ 

✓ 

Libido or sexual performance

Protein bars and powders

✓ 

✓ 

Anabolic steroids

Human growth hormones

Weight-loss supplements

Jobs

Listings may not promote job opportunities.

“Get rich quick” schemes

Multi-level marketing opportunities

Direct or recruitment agencies

Alcohol

Listings may not promote the buying or selling of alcohol.


The Sale and Supply of Alcohol Act 2012 states that the sale of alcohol to the public or any member of the public requires a licence. 

Books or DVDs about alcohol

✓ 

✓ 

Alcohol-related items, including glasses, coolers and wine bottle holders

✓ 

✓ 

Sale of alcoholic drinks

✓ 

Kits for making alcohol

✓ 

Baked goods containing alcohol

✓ 

✓ 

Refurbished alcohol bottles e.g candles (but must not breach third party trademark or copyright)

✓ 

✓ 

Medical and healthcare products

Listings may not promote medical products or services.

Lifestyle and fitness accessories, including watches

✓ 

✓ 

Contact lenses and reading and prescription glasses

Bandages and braces for physical injuries

Testing kits for medical conditions or diseases

First-aid kits

Breast pumps

Ovulation and pregnancy tests

Cosmetic products and services, including dermal fillers, Botox and used cosmetics

Products, including food or drinks, that make health or medical claims

Infant and adult nutritional formula

No item for sale

Listings may not promote news, humour or other content that does not offer any product for sale.


Donation requests

Jokes and memes

Lost and found posts

News and awareness posts

Listings in search of, in need of or looking to buy

Surveys

Crowdfunding campaigns such as Give a Little, Pledgeme, Paetron etc

Promotion of streaming channels such as YouTube, Twitch etc

Blogs

Raffles or auctions

Third-party infringement

Listings may not contain content that infringes upon or violates the intellectual property rights of any third party, including copyright or trademark. 


Read our Intellectual Property Policy or learn more about copyright law.

Unauthorised or pirated copies of copyrighted works, such as videos, films, TV shows and broadcasts, video games, CDs or other musical works, books etc.

Counterfeits, knock-offs or replicas of branded goods, or posts offering goods that copy the trademark (name or logo) and/or distinctive features of another company's products and/or are likely to confuse consumers about the source, sponsorship or affiliation of those goods.

Tobacco, drugs, vaping and related paraphernalia

Listings may not promote the buying or selling of tobacco products or tobacco paraphernalia.

Cigarettes, cigars and chewing tobacco

E-cigarettes, vapes or tobacco devices

Tobacco pipes and paraphernalia

Bongs, shisha and hookah pipes

Weapons, ammunition and explosives

Listings may not promote the buying, selling or use of weapons, ammunition and explosives.

Firearms and firearm parts

Fireworks

Self defense products

✓ 

✓ 

Letter openers

✓ 

✓ 

Knives that are created for the intent of being a weapon



Culinary knives or knives used as tools

✓ 

✓ 

Non-harming toy guns e.g spud shooters

✓ 

✓ 

Toy sling-shots

✓ 

✓ 

Novelty lighters

Laser pointers

Vehicles

Listings may not promote the sale and purchase of vehicles.

Car dealerships

Private and commercial vehicles for sale or lease

Ride-sharing apps

✓ 

Financial and insurance institutes

Listings may not promote financial and insurance services.

Banking services

Insurance services such as business, car, home, pet, life or content insurance

Kiwisaver providers

Real estate
Listings may not promote real estate, including leases or venues for hire.

Business for sale including franchises

Private and commercial real estate listings

Hot-desking or co-working spaces

✓ 

Event or venues for hire

Real estate firms

Mortgage brokers

Drop shippers and distributors

Listings may not be drop shipped or shipped from distributors.



Dropshipping by our definition is ready to ship mass-produced products from factories overseas.

Products dispatched from overseas

Products sold and shipped by distributors

Products promoted by ambassadors of the brand or affiliates

Spiritual products and services

Listings may not promote the buying or selling of spiritual products and services.

Reiki services

Tarot cards and readings

Psychic services

Raw crystals and crystal jewellery

✓ 

✓ 

Gyms, personal trainers and weight-loss programmes

Listings may not promote the buying or selling of spiritual products and services.

Weight-loss challenges

Personal trainers and training programmes

Gyms and gym subscriptions


The sale of the following is restricted:


Policy

Example

Chooice.co.nz

Chooice Facebook Group

Infant and child services

Listings that promote breast or bottle-feeding services must provide relevant certifications that prove they’re qualified to give such advice.

Bottle-feeding consultants, coaches, programmes or events

Relevant qualifications must be provided

Breast-feeding consultants, coaches, programmes or events

Relevant qualifications must be provided

Infant and child sleep consultants or coaches

Relevant qualifications must be provided

Infant and child behavioural consultants or coaches

Relevant qualifications must be provided

Life, nutrition, and wellbeing

Listings that fall under life, nutrition, and wellbeing must provide relevant certifications or qualifications.

Life coaches consultants, coaches, programmes or events

Relevant qualifications must be provided

Health/Nutrition consultants, coaches, programmes or events

Relevant qualifications must be provided

Wellness/Wellbeing consultants, coaches, programmes or events

Relevant qualifications must be provided

Career consultants, coaches, programmes or events

Relevant qualifications must be provided

Greenstone (Pounamu)

To list authentic New Zealand Greenstone (Pounamu), you must be a registered Greenstone carver or seller with Ngāi Tahu and all Greenstone products must come with a mark of authenticity. 


Visit the Ngāi Tahu Pounamu website for more information and to apply.

Authentic NZ Greenstone (Pounamu) jewellery, tools and products

Must be registered with Ngāi Tahu and products must come with a mark of authenticity

Must be registered with Ngāi Tahu and products must come with a mark of authenticity

Cultural appropriation

Listings, including business names, may not appropriate another culture. This includes, but is not limited to, the use of Māori, Romani “Gypsy”, or Persian language or motifs. 


Read our Cultural Appropriation Policy and complete our Cultural Safety Form here.


The use of another language or reference to another culture in your business name

Cultural Safety Form must be completed

Cultural Safety Form must be completed

The use of another language or reference to another culture in your product names

Cultural Safety Form must be completed

Cultural Safety Form must be completed

Products that uses cultural motifs or is inspired by another culture

Cultural Safety Form must be completed

Cultural Safety Form must be completed

Food and beverages

All food listed on the site must be produced in a registered premises or under an approved food safety programme or registered risk management programme. It must also comply with food labelling and standards requirements.


Visit the New Zealand Food Safety Authority website for further information or contact your local council.

Cakes and baking

Food registrations must be provided

Food registrations must be provided

Gift boxes that include alcohol

✓ 

Gift boxes that include pre-packaged food (e.g chips, biscuits)

✓ 

✓ 

Alcohol

See Alcohol Policy

Meat or butchers

Food registrations must be provided

Subscription meals or boxes

Food registrations must be provided

“Just-add” kits

Food registrations must be provided

Food registrations must be provided

Items subject to product safety standards

Listings may not promote unsafe products that don’t meet safety standards or certification.


Read more about product safety standards.

Child sleeping devices or restraints

Must comply with all applicable product safety standards 

Must comply with all applicable product safety standards 

Children's toys and play equipment including structures


Must comply with all applicable product safety standards 

Must comply with all applicable product safety standards 

Any products for children that present a choking hazard

Must comply with all applicable product safety standards 

Must comply with all applicable product safety standards 

Electrical items

Listings may not promote unsafe electrical items.


All electrical items listed must be safe. Some items require a supplier declaration of compliance (SDOC) before they can be sold; other items considered higher risk also require safety approval or certification.


For more information on electrical items, visit the Energy Safety website and check out their guide to supplying safe electrical products.

Electrical items with NZ plugs

✓ 

✓ 

Electrical items with foreign plugs

Plants

Listings may not promote the sale or buying of plants that are on The National Pest Plant Accord, which can be found at Protect New Zealand.

Succulents

✓ 

✓ 

Terrariums

✓ 

✓ 

Indoor plants

✓ 

✓ 

Fruits and vegetable seeds and plants

✓ 

✓ 

Native trees

✓ 

✓