Welcome to Chooice Seller Academy!


The e-commerce and digital journey can be a bit daunting, so we’ve created the Academy to help you find your way around the Chooice marketplace. As an Academy member, you’ll become part of our supportive community of Sellers, get access to handy tips and tricks, giveaways, tutorials, and live streams with eCommerce experts to help you up your digital game.


The Academy is free to join when you sign up for Chooice.co.nz store. 


These rules apply when you join and participate in the Chooice Sellers Academy Facebook Group. By joining and participating in the Chooice Facebook Group, you agree to these rules. If you do not agree to these rules, please do not proceed with your membership and participation. Failure to comply with these rules or our requests may result in a variety of consequences, including, but not limited to, removal of content, your payment being forfeited or your removal from the Chooice Facebook Group.


We reserve the right to decline or remove your content and your access to the Chooice Facebook Group (or any part of it) for any reason at any time, at our sole discretion, without notice or liability. We may close or remove comments or content if we decide that it is offensive, in breach of our terms of use or is in any other way a risk that we're not prepared to take. Furthermore, comments may be deleted, and accounts banned or referred under the Harmful Digital Communications legislation. 


Chooice reserves its right to change this policy at any time. Unless stated otherwise, any change takes effect immediately. You are responsible for ensuring you are familiar with the latest policy. By using Chooice after this policy has been updated, you agree to be bound by the changed policy. 


Disclaimers


Content posted on Chooice does not reflect Chooice’s views or opinions, or the views or opinions of those that work at Chooice. 


We are not responsible for links on this page to third party content or websites. Any link on Chooice to other sites does not imply any endorsement, approval or recommendation of, or responsibility for, those sites or their contents, operations, products or services.


To the extent permitted by law, we and our licensors have no liability or responsibility to you or any other person for any Loss in connection with any product or service that you have purchased through Chooice, or any failure to receive any such product or service.

You acknowledge we do not control, inspect, endorse, approve or check the availability, condition or nature of any advertised products and/or services or the accuracy, currency, truth or completeness of the information provided by merchants and it is your responsibility to do so.

Appeal the decision


If your post or comment has been removed for violating this policy and you feel it was a mistake, you can request a review by contacting us on support@chooice.co.nz


Report a listing


If you see something on Chooice that appears to violate this policy, you can report it to Group Admins by:

  • Desktop: Click the three dots next to the comment and select Report to Group Admins

  • Mobile: Click and hold the comment until the options ‘Report to Group Admins’ appear. Select Report to Group Admins.

This Policy was last updated on 13/09/21.


Facebook Group Rules


1. Join us


You must be a Chooice.co.nz seller to join the Academy. Not a seller? Visit www.chooice.co.nz to get started.


2. No question is a silly question


Everyone is at different stages of business and ecommerce journey, we welcome you wherever you are on your journey.


3. Code of conduct


This is a welcoming, respectful environment for small businesses to support and encourage each other. We're all on this ecommerce journey together. We treat everyone with respect and kindness is non-negotiable.


4. Zero tolerance


Hate speech and degrading comments about things such as race, religion, politics, culture, sexual orientation, gender, or identity will not be tolerated. This is not the forum to discuss politics or religion. 


5. Stay on topic


We love a good ol’ banter every now and then, but it’s important that we keep our posts and comments on topic. Any unrelated comments or posts will be removed.


6. Respect everyone’s privacy


Authentic, expressive discussions make groups great, but may also be sensitive and private. What's shared in the group should stay in the group. Members caught sending unsolicited messages to other members will be removed. 


7. Our rights


We reserve the right to decline or remove your content and your access to the Chooice Facebook Group (or any part of it) for any reason at any time, at our sole discretion, without notice or liability.  We may close or remove comments or content if we decide that it is offensive, in breach of our terms of use or is in any other way a risk that we're not prepared to take. Furthermore, comments may be deleted, and accounts banned or referred under the Harmful Digital Communications legislation.


8. Help centre & FAQs


If you have any queries about your Chooice store or need help getting started, you’ll find lots of useful guides and our frequently asked questions at help.chooice.co.nz


9. Contact us


If you can’t find the information you need, you can drop us a line at support@chooice.co.nz