General

General questions for buyers and sellers

What is Chooice?
Chooice is an online platform that serves as a marketplace for Kiwi creators, including small businesses, hobbyists, and side hustlers. As a New Zealand-own...
Tue, 2 May, 2023 at 7:19 PM
Our Story
Chooice sprung into life in March 2020, during New Zealand’s first national lockdown. Kiwi hearts are big, but our businesses are small. Faced with ...
Fri, 11 Feb, 2022 at 3:03 PM
How does Chooice work?
Chooice is an online marketplace that connects New Zealand creators and their unique products with buyers across the country. Sellers can set up an online s...
Tue, 2 May, 2023 at 7:22 PM
Why shop at Chooice?
At Chooice, we offer a unique and personalised shopping experience that supports local New Zealand businesses, from small crafters and artists to up-and-com...
Tue, 2 May, 2023 at 7:25 PM
What are the benefits of buying from local businesses on Chooice?
By buying from local businesses on Chooice, you're supporting the local economy and helping to create jobs in your community. You're also contributi...
Tue, 2 May, 2023 at 7:30 PM
What are the benefits of selling on Chooice?
There are many benefits to selling on Chooice, but here are a few below:  Access to a large and engaged community of shoppers, with over 550,000 members ...
Tue, 2 May, 2023 at 7:33 PM
How can I search for products on Chooice?
You can search for products on Chooice by using the search bar located at the top of every page on our website. Simply type in a keyword, product name, or s...
Tue, 2 May, 2023 at 7:34 PM
What kind of products can I sell on Chooice?
Chooice currently enables the selling of three types of products: simple, variable, and digital. Simple products can be purchased and shipped immediatel...
Tue, 2 May, 2023 at 7:43 PM
What kind of support is available if I have issues with my purchase on Chooice?
We offer a range of support options to assist you with any issues you may encounter with your Chooice purchase. If you have an issue with your order, you ca...
Tue, 2 May, 2023 at 7:58 PM
What is the shipping and returns policy on Chooice?
Chooice does not have a universal return and refund policy as each seller on our platform sets their own policies. We recommend checking the seller's po...
Tue, 2 May, 2023 at 8:02 PM